« Back to All Open Positions

HOSTESS
JOB REQUIREMENTS
To include but not limited to

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Encourage to make weekly table reservations.
• Building and establishing a personal clienteles.
• Participate in weekly marketing requirements
• Answering telephone and directing calls where necessary.
• Overseeing daily restaurant reservations, pre-assigning seating where necessary.
• Communicating with Restaurant Reservations Dept. regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management.
• Greeting and seating in a timely, positive, welcoming and professional manner as they arrive.
• Control the flow of guests coming into the restaurant, bar and lounge under pressure.
• Maintain the proactive approach to solving any guest's questions, issues, and concerns.
• Bidding farewell to guests, using their name when known and encouraging them to return.
• Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary.
• Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift.
• Effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Following all procedures and policies set forth by the company, division, department, local and state health officials.
• Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

• 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required.
• 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Ability to work as part of a team in a high stress & a high-volume environment.
• Demonstrate experience and ability to work in a dynamic environment that includes frequent change
• Good communication skills and ability to multi-task required; multilingual is a plus.
• Ability to read and write in English proficiently.
• Physically able to walk without assistance on various surfaces for an extended period of time. Ability to lift up to 50 lbs.
• Professionally groomed in a manner consistent with department grooming standards.
• Basic computer skills and experience with computer based reservations systems.
• Ability to follow directions well, make quick decisions, and keep organized while under pressure
• Ability to program and operate a multi-line telephone
• Excellent customer service skills are required.
• Maintain a clean and safe working environment.

LICENSE REQUIREMENTS:

• ServSafe Certification
• Illinois BASSET Alcohol Training Certification

Please submit your resume to Careers@venteuxchicago.com