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FOOD SERVER

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JOB REQUIREMENTS
To include but not limited to:

  • Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by the managers and chefs.
  • Actively marketing VENUE and SELF.
  • Encourage guests to make weekly table reservations.
  • Assist in developing restaurant databases through networking and completing data cards.
  • Building and establishing a personal clientele.
  • Participate in weekly marketing requirements and outings.
  • Greeting guests in a positive, friendly manner and making them feel welcome.
  • Guiding guests through all phases of their experience at the restaurant.
  • Command full menu knowledge at all times and preparation methods.
  • Exhibiting proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages.
  • Exhibiting proper knowledge, selling techniques and service delivery of menu items of every course.
  • Maintaining table cleanliness utilizing a silent service approach.
  • Assist in running foods, bussing tables and marking appropriate silverware when necessary.
  • Itemizing bills correctly and efficiently securing payment.
  • Bidding farewell to guests, using the guest's name when known, and encouraging them to return.
  • Actively working as a goodwill ambassador by exhibiting the Art of Excellence philosophy.
  • Maintaining cleanliness and stock of their assigned areas, side stations, tables and POS stations.
  • Maintaining a level of professionalism that will make guests want to return.
  • Anticipating the guests' needs and responding appropriately with a sense of urgency.
  • Working as a team, assisting all guests' and employees' needs and inquiries.
  • Effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Following all procedures and policies set forth by the company, division, and health department.
  • Following all health and safety regulations.
  • Conforming to the department grooming standards, uniform or attire, and jewelry policy.
  • Responsible for end of shift clean-up work as outlined by management
  • Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
  • Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

  • 2 years experience as a server in a similar, high-volume restaurant environment or 1 year experience in a fine dining establishment required.
  • Experience in and ability to meet marketing requirements outlined by management.
  • Experience in and ability to meet social media requirements outlined by management.
  • Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
  • Ability to work as part of a team in a high stress & a high-volume environment.
  • Demonstrate experience and ability to work in a dynamic environment that includes frequent change
  • Good communication skills; multilingual is a plus.
  • Ability to read and write in English proficiently.
  • 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
  • Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
  • Physically able to walk or stand without assistance on various surfaces for an extended period of time.
  • Professionally groomed in a manner consistent with department grooming standards.Basic math skills and the ability to use a calculator.
  • Basic computer skills and experience with POS systems.
  • Knowledge of different types of tendering guest checks.
  • Positive attitude, self motivated, energetic and is a willing learner.
  • Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.
  • Ability to up-sell.
  • Ability to follow directions, make quick decisions, and keep organized while under pressure.
  • Knowledgeable about health and safety regulations.
  • Must have oral and written English language skills.
  • Must be 21 years of age to serve food and beverages in the State of Illinois.

LICENSE REQUIREMENTS:

  • ServSafe Certification
  • Illinois BASSET Alcohol Training Certification

Please submit your resume to Careers@venteuxchicago.com