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FOOD RUNNER

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JOB REQUIREMENTS
To include but not limited to:

  • Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
  • Actively marketing venue and self
  • Encourage guests to make weekly table reservations.
  • Assist in developing restaurant databases through networking and completing data cards.
  • Building and establishing a personal clienteles.
  • Participate in weekly marketing requirements and outings.
  • Command full menu knowledge at all times and preparation methods.
  • Deliver food to the guest's table in an appropriate manner.
  • Identify and briefly describe each plate to the guests accurately.
  • Stock and wipe plates in the assigned area.
  • Keep the area clean and tidy at all times.
  • Work as a liaison between the kitchen and the serving staff, conveying guest issues.
  • Assist in bussing tables and marking appropriate silverware when necessary.
  • Assist in ensuring the cleanliness of all service stations.
  • Report to the kitchen if the table is properly cleared and marked or if guests are eating slowly.
  • Anticipating the guests' needs and responding appropriately with a sense of urgency.
  • Bidding farewell to guests, using the guest's name when known, and encouraging them to return.
  • Perform assigned side work.
  • Actively working as a goodwill ambassador by exhibiting the Art of Excellence philosophy.
  • Working as a team, assisting all guests' and employees' needs and inquiries, helping others and requesting help as needed.
  • Effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Following all procedures and policies set forth by the company, division, department, and local and state health officials.
  • Follow all health and safety regulations.
  • Conforming to the department grooming standards, uniform or attire, and jewelry policy.
  • Responsible for end of shift clean-up work as outlined by management.
  • Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
  • Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

  • 2 Years experience as a runner in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment.
  • Experience in and ability to meet marketing requirements outlined by management.
  • Experience in and ability to meet social media requirements outlined by management.
  • Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
  • Ability to work as part of a team in a high stress & high-volume environment.
  • Good communication skills; multilingual is a plus.
  • Ability to speak and read in English proficiently.
  • Read and organize tickets in the kitchen - make sure chefs are aware of special orders or allergies.
  • Recognize dishes, assemble final garnish and know seat numbers.
  • Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
  • Physically able to walk without assistance on various surfaces for an extended period of time.
  • Professionally groomed in a manner consistent with department grooming standards.
  • Positive attitude, self motivated, energetic and is a willing learner
  • Ability to follow directions well, make quick decisions, and keep organized while under pressure.
  • Knowledgeable about health and safety regulations
  • Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc.
  • Must possess good attention to detail, and ability to work under pressure.
  • Excellent customer service skills are required.
  • Maintain a clean and safe working environment.

LICENSE REQUIREMENTS:

  • ServSafe Certification
  • Illinois BASSET Alcohol Training Certification

Please submit your resume to Careers@venteuxchicago.com