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JOB REQUIREMENTS:
To include but not limited to

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by VENUE managers and chefs.
• Actively marketing VENUE and SELF.
• Packing food and beverage for sale.
• Build and establish a personal clientele.
• Participate in weekly marketing requirements and outings
• Responsible for a cash bank or impressed bank issued at the beginning of service.
• Provides direction to and assistance to apprentice and porters to ensure proper operation of the café bar.
• Greet guests in a positive, friendly manner and make them feel welcome.
• Mix and serve drinks, proportioning ingredients to exact recipes and cost criteria.
• Command full menu knowledge at all times and preparation methods.
• Exhibiting proper knowledge, selling techniques and service delivery of coffee/tea/baked goods/pastries offered.
• Maintain a level of professionalism, that will make guests want to return.
• Anticipate the guests' needs and respond appropriately with a sense of urgency.
• Bid farewell to guests, use the guest's name when known, and encourage them to return.
• Actively working as a goodwill ambassador by exhibiting the Art of Excellence philosophy.
• Work as a team, assisting all guests' and employees' needs and inquiries.
• Perform all opening and closing duties, based upon shift assignment.
• Maintain a bar inventory, orders product to maintain established levels.
• Clean all equipment, tools, and supplies and maintain equipment in good working order.
• Itemizing bills correctly and efficiently securing payment.
• Maintaining stock and cleanliness of their assigned areas, side stations, POS and tables.
• Follow all health and safety regulations.
• Responsible for end of shift clean-up work as outlined by management.
• Other duties as assigned.

QUALIFICATIONS: (Include equipment knowledge/use)

• 2 years Barista experience.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Ability to work as part of a team in a high stress & high-volume environment.
• Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
• Physically able to walk without assistance on various surfaces for an extended period of time.
• Exposure to a high volume restaurant environment.
• Excellent customer service skills are required.
• Basic math skills and the ability to use a calculator.
• Basic computer skills and experience with POS systems.
• Knowledge of different types of tendering guest checks.
• Ability to upsell.
• Maintain a clean and safe working environment.
• Must have oral and written English language skills.

LICENSE REQUIREMENTS:

• ServSafe Certification
• Illinois BASSET Alcohol Training Certification

Please submit your resume to Careers@venteuxchicago.com